POLICIES


EXCHANGE / RETURNS

CRTN.ME™ has a no exchange or return policy due to the custom nature of our products.
However, If a defective or incorrect product is sent to a customer, A new one will be reprinted and shipped out immediately.


REFUNDS POLICY

Refunds will only be permitted before the product has been printed.
If for any reason the customer is not happy with the experience or with the graphic design, before you send it to printing, a full refund may be permitted.
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We will send your product to printing only after your approval.


CUSTOMS DISCLAIMER

Shipments outside of the USA may incur customs fees.
The fee may vary depending on order value, country limits, etc.
CRTN.ME does not cover any customs or duty fees that subject to International Orders.
Customs may hold your CRTN.ME  package for various reasons, communication with them is advised.
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Orders to Canada will be able to choose the shipping method
"Standard DDP" Which means that the Delivered Duties have paid and will not be paid again.
[DDP = Delivered Duty Paid]

COLORATION POLICY

 Our artist has made every effort to make the colors on screen as close as possible to the colors of the finished products you’ll receive.

However, we cannot guarantee an EXACT match in colors from the screen with in-person products.
The representation of colors and textures are limited by technology and may vary due to screen and printer settings.